Monday, September 30, 2019

Operational security Working Title Essay

Operational security is an extremely important part of our everyday lives while in a deployed enviroment. This fact is amplified that much more when the deployment includes being stationed in a country where the enemy could go undetected, as our foes do not wear a uniform. In a war where there is no front, and as part of our out reach with the citizens of the country that we are occupying, it would be incredibily easy for our enimes to merge themselves into our everyday dealings. With that knowledge, it becomes ever more imnportant to maintain a hold of items that could easily be aquired by our foes. These items include papers, documents, unlocked computers, and identification cards. If left unattended or unacounted for, a potential for a security breach is very likely. With a breach of security the enemy could potentially obtain information that could lead to getting a step up on our forces, and in a worst case scenario beconme directly responsible for the death of military personnel. Likewise is true for the misplacement of the militraty identification card. If left in the wrong hands, the identification card presents an oppurtunity for frodulent entry, and/or duplication. In some replications of military identification cards, detection can be difficult, if not impossible to untrainned persons. Due to the difficulty of detection, and the relative ease in which someone can obtain United States militray uniforms, it would be all too easy to impersonation a service memember. This could lead to all sorts of additional security problems. History has been laced with examples of people mascurading about in uniforms, doing all sorts of damages to their opposition. When an infringment of opperational security occurs, it is made that much more severe when the infraction goes unreported. Being blindsided by such a potentially devestating situation adds to the damages that could become of such an incident. Without the knowledge of a situation being out to the proper channels, it prevents proper preperation in case the infringment would turn out to become something more than a simple mistake; and transforms into a full scale disaster of an occurance. The easiest solution to preventing an unprepared operational security hit, aside from maintaining proper operational security is by reporting the incident as soon as it becomes known and by not obstructing any inquires made into the infraction. If the knowledge of an unintentinal security breach is made aware to the proper channels, the necesary steps in prevention can occur. Being prepared helps to reduce significant amounts of damages that can be done if left otherwise unprepared, and unknowledgable of any of the specifics of the nature of the breach of security. With that being said, it is without a doubt not the best course of action to keep such things ‘in-house’, or attempt to ‘cover up’ infrindgments of opperational security. By attempting to cover up an event as significant as an operational security breach, one can also infrindge on the Army Values. The army values are a guide line for behavior and conduct. As follows are the defenition of each values and a brief description as how each are affected by attempted cover ups; Loyalty Bear true faith and allegiance to the U.S. constitution, the Army, and other soldiers. Be loyal to the nation and its heritage. By not reporting critical information, one is indirectly being disloyal to his fellow troops. Withholding information also shows a lack of faith in anyone who could be in a position to aid in the dilema. Another element of loyalty comes from our individual loyalty to the greater good of our Army and our country. Rensis Likert said â€Å"The greater the loyalty of a group toward the group, the greater is the motivation among the members to achieve the goals of the group, and the greater the probability that the group will achieve its goals.† This is true in the Army today. Our loyalty to the United States of America and the values we hold dear make us a fierce fighting force. I personally am loyal to the death to both the U.S. Army and my country. Loyalty is the foundation of any good friend ship and also had the ability to turn a group of common men i nto a fierce fighting team. Duty Fulfill your obligations. Accept responsibility for your own actions and those entrusted to your care. Find opportunities to improve oneself for the good of the group. Fulfilling the Letter and Intent of Jefferson’s Order. The Corps of Discovery never wavered from its mission. Additionally, Lewis, Clark, and several of the men kept journals. Sergeant Ordway was the only one to make daily entries. Respect Rely upon the golden rule. How we consider others reflects upon each of us, both personally and as a professional org. Respect is one of the army’s seven values but it is also one of the most important factors in our daily life.Sure you can get thru this life without having respect but it makes it very hard.without having respect for one another we put ourselves at the bottom of the list for everything.Also if we dont show respect how can we recieve respect back and without recieving the respect from our peers or those set above us how can we ever move ahead in this life.Respect is one of the easiest things to do simply holding a door open for someone is showin them respect.In that aspect courtesy goes a long ways. This is a simple essay to write since respect spans every part of our daily life like when we get in our car and drive to the store,jogging in the park even.pretty much everywhere we go and communicate with other people respect is involved.It is for this reason that respect is so important cus u never know when the person you hold the door for is the person deciding to accept your application for a new job or even getting you that promotion that you have been waiting so long for.anization. Selfless Service Put the welfare of the nation, the Army, and your subordinates before your own. Selfless service leads to organizational teamwork and encompasses discipline, self-control and faith in the system. Adversity Along the Way. Hard physical labor characterized every day, but the Corps of Discovery conquered every navigational hazard and overcame a variety of physical ills – boils, blisters, bunions, sunstroke, dysentery, fatigue, injuries, colds, fevers, snakebites, ticks, gnats, toothaches, headaches, sore throats, bad mosquitoes, and prickly pear cactus. Honor Live up to all the Army values Importance of Character. Lewis and Clark were very thorough in selecting only the best men for the mission – those who would work together for the good of the group and pull their own weight. Integrity Do what is right, legally and morally. Be willing to do what is right even when no one is looking. It is our â€Å"moral compass† an inner voice. Degree of Freedom. Many times the men were on their own as the captains performed their duties. On the return trip, Lewis and Clark divided the Corps of Discovery into five separate detachments (under the commands of Lewis, Clark, Ordway, Gass, and Pryor) to accomplish independent missions. Only two men were discharged from the expedition – Reed for desertion and Newman for mutinous conduct. Personal Courage Our ability to face fear, danger, or adversity, both physical and moral courage.

Sunday, September 29, 2019

Bureaucratic Politics and Intelligence in The Bay of Pigs

In 1961 at the Bay of Pigs, exiles from Cuba performed an amphibious physical attack. The Central Intelligence Agency (CIA) had done the recruitment, training and equipping of these Cuban exiles brigade. Moreover, pilots from America in support of the invasion flew some combat missions. However, in not more than three days, the Cuban president, Fidel Castro, had intervened and crushed the invasion but there were reports of hundred exiles that died. Besides, the assault force survivors spent the subsequent one and a half years languishing in the prisons of Havana.The then U. S. presidents, Kennedy, R. , was troubled within himself for having had approved this operation that morally, intellectually and tactically was bankrupt from its inauguration. Bureaucratic politics, a national security policy models by Graham Allison, helps clarify the dilemmas of Kennedy’s shadowy vacation. The use of analogical reasoning in this ill-fated invasion based on the past successes that were con cealed revealed the faultiness of enacting foreign policies in decision making.The Office of Strategic Services (OSS) may have misguided President Kennedy to result to the wrong policy decisions in dealing with Cuba and her president (Johnson, 1983, 25). Analogical reasoning by the way of process tracing could have aided Kennedy in making up his final decision. Though the press had been informed of the progress of the preparations of the invasion, it downplayed the same more specifically to the Cuban expatriates who had exiled the Miami political representatives in the interest of the national security.Further revisiting the unfolding of events in the Bay of Pigs (Bahia de Cochmos) leaned more on a political outcome than a decision arrived at rationally. The present struggles between the different governments’ officials’ gave birth to this Bahia de Cochmos since each independent side had its priorities, problems and perceptions totally conflicting with the othersâ€⠄¢. This invasion was a unitary rational actor’s unconscious policy decision emerging from coalition, compromise, confusion and competition among the aforesaid officials of the government who had different perceptions of the issue at hand (Blight, 1999, 7).Though no acting solely, these parties were in a common competitive game as elaborated by the model of bureaucratic politics. Endorsements by Eisenhower, an Indian, some staffers and the CIA funding held more significant roles invasion than the chiefs in the determination of the final outcome though they had no elaborate intention in the invasion. For instance, Eisenhower only supported the attempts of destabilizing Cuba while Nixon, a U. S. presidential nominee of the Republicans foresaw the benefits he was to enjoy once the toppling of Castro was successful prior the general elections.Another active participant of the Cuban program included Bissell, a former Yale’s economist and the CIA deputy director who worked t owards the programs expansion. He was determined, having the hopes of being Kennedy’s selected successor, to overthrow the government of Cuba through an amphibious invasion. He later collaborated with Eisenhower to fuel the assault force with heavy firepower. All through even after the eventful inauguration, President Kennedy supported the plan by his issuance of the relevant guidelines though he was doubtful of the invasion success.As the operation matured, various last minute changes had to be adopted. These were a reflection of the hidebound interests of individual players and organizations. Air strikes were prompted with the aim of eradicating on the ground any intervening attempts by the air force in the Castro’s government (Halperin, 1974, 14). The risks facing Kennedy’s political arena equaled those of the military. Confusion and competition between the officials resulted about the operation since each bureaucracy had its own goals that it promoted for it s interests.However, amidst all these, the ruinous upshot exploded. This invasion succeeded because of the collaboration of the bureaucrats. Though Kennedy thought that his infiltration of the Cuban exiles was quiet, the CIA kept the press updated and sent battle communiques to the Cuban political front based in Miami. Kennedy also perceived that was the invasion to face a bounce-back, guerrilla operations would work out. Other stakeholders like the air force staff played it well. The role of intelligence in the InvasionIntelligence calls for use of analogical reasoning and the utilization of the history properly in coming up with decisions especially foreign policy decisions. However, of the two reasoning by analogy seems to take a greater portion. In the Bay of Pigs, Kennedy placed less trust in advice given to him and suggestions from various administrations. For instance, he chose to independently deal with the Laotian foreign policy resolutions when the joint chiefs and the sta ffers seemed to be reluctant in updating him the happenings in the Bay of Pigs.He goes further to reflect on the European crises and not only the crisis in Cuba on missiles. Robert Kennedy stands out to be a statesman capable of escaping single analogy confines. Although a foreign policy maker, Kennedy employs historical reasoning in his policy decision making and this proves to be superficial as compared to reasoning by analogy. Besides, it is an ordinary phenomenon. The problems that were at hand in Cuba invasion could not have been perceived and recognized since the stakeholders merely made observations and their reasoning was logical with no analogical reasoning.They never referred from the past similar incident’s problems in order to handle the current in a more reasonable manner. Even though Kennedy was sympathetic with the operation’s motives and had no apprehensiveness about Castro’s overthrowing by the U. S. , the CIA plan was never persuasive to him. H e was focused on the probabilities of accomplishing the operation and also attaining political success (Vandenbroucke, 1984, 7). He favored smaller teams infiltration than undertaking an amphibious assault.The CIA managed to maneuver tactfully and shrewdly in the operations preparation and execution without loosing. This agency enjoyed the information monopoly on the Cuban issue. Furthermore, its officials were more passionate about the problem than the rest thus remained to be very convincing to the others. Besides, other key players like Bissell, a doctorate degree holder, with their divergent values, goals and stakes and power resources had reliable decision inputs. Besides, Bissell’s personality was superb. Schlesinger defines his intelligence as superbly clean organized and articulated.These activists were gurus in intelligence works and concealed operations. Despite the undoubted fact that the operation was highly risky, the CIA culture of accurately calculating and pro viding for these perils was utilized. With the president being at some points being unenthusiastic, the bureaucratic players involved in the operation could easily access him and influence his decisions through the OSSs and the Ivy League ties (Murgado, 2003, 8). This would time and again prompt him to react to the favor of the operation.The channel that was used for decision making was tightly concealed from the Cuban expertise civilian decision makers’ sources. This ensured that Cuban civilians could not forecast of the catastrophe that faced their country. In addition, through the wisdom of various players, the landings were successful; with Castro’s air force being down away with on the ground since an air strike had been called prior. In conclusion, the landings in the Bay of Pigs justifies the outcomes realized from a bureaucratic progression that a single actor or organization would have hardly accomplished.On the other hand, future foreign policy decision maker s have to learn from past mistakes so as to avoid echoing the lamentations of Kennedy. Though history and historical reasoning are reliable in the making of these policy decisions, they greatly remain to be superficial. Consequently, reasoning from analogy can help these foreign policy decision makers come up with more relevant and rational decisions. References Blight, J 1999, Politics of Illussion: The Bay of Pigs Invasion Reexamined. Lynne Rienner, Boulder, COHalperin, M 1974, Bureaucratic Politics and Foreign Policy. Brookings Institution, Washington, DC Johnson, L 1983, Seven Sins of Strategic Intelligence, World Affairs, Vol. 146, p. 23-28 Murgado, A 2003, The Bay of Pigs Invasion: A Case Study in Foreign Policy Decision-Making. Columbia College, viewed 5 August 2010 from Vandenbroucke, L. S. (1984). Anatomy of a Failure: The Decision to Land at the Bay of Pigs, viewed 5 august 2010 from

Saturday, September 28, 2019

Across the Nightingale Floor

Written by the pseudonymous Australian author, Lian Hearn embraces a contemporary writing style, and her novel shows little resemblance to that of Australian literature. Based on high recommendations from my peers and seeing that the novel was intended for teens of both genders, I was compelled to explore this novel. Although a well written quest, I believe that it is an inappropriate book for high school study due to its incomplex storyline and weak moral sense. In the mythic novel, Takeo, a young boy living in the Three Countries, is on a quest to kill Iida, the callous leader of the Tohan clan, after Iida burnt Takeo’s village and killed his family. Takeo is taken in by Lord Shigeru and begins training as a warrior. Having being brought up by the Hidden, a peaceful clan who are against war, Takeo demonstrates reluctance to kill. This creates problems in his training and his teacher is determined to help him overcome this. Across the Nightingale Floor takes on a traditional and contemporary trend, incorporating ideas such as teenage love and arranged marriages. Gender discourses are embedded within the novel and are shown through the domination of males over females. Being a female, Kaede is without freedom and is forced into an arranged marriage with no objection. Lord Iida on the other hand, being a domineering male, overpowers Kaede. The majority of the novel consists of a war discourse which is apparent through the feud between Lord Shigeru and Iida. Family discourses are also seen at the very beginning of the novel with Takeo’s family. Contrasting themes are cleverly entwined, as the novel revolves around strong themes such as love, beauty, honour, vengeance and death. Love is portrayed through many parts of the novel; Takeo and Kaede, Lord Shigeru and Lady Maruyama and all the friendships and alliances that Takeo and Kaede make throughout the novel. Beauty is shown through Kaede’s striking appearance which men die for. Honour is seen in Kaede’s obligation to marry, as well as Takeo’s pledge to avenge Iida. Vengeance and death are portrayed in both Iida and Lord Shigeru’s death, and is also present throughout the entire novel as Takeo seeks to kill Iida. In terms of moral perspectives, Across the Nightingale Floor does not depict conceptions of peace as it holds many unethical ideas. Although mentioned early in the novel, Takeo’s religious upbringing is overlooked as his trainings as a warrior requires him to kill. Iida’s vindictive character is emphasized through his intentions of strengthening his power base by destroying defenceless villages. Innocent village inhabitants are brutally punished by Iida through methods such as suspending them in midair to be further eaten alive by crows. Such immoral concepts would not be suitable for school students to absorb. While the novel contains figurative language, it is also accompanied by plain prose which dissatisfies the story, and the reader’s opportunity to broaden their vocabulary is miniscule. Through the course of the novel, the reader follows three perspectives: The protagonist, Takeo, Kaede, and the narrator. Much confusion is brought about as the story switches from first person to third person, and a considerable level of concentration is required. The reader is needed to position themself in three perceptions, as well as being able to sympathize for both Takeo and Kaede. The novel’s intermittent pace also further complicates things as the author fails to describe the situations in detail. An example of this is the death of Takeo’s family. Although Takeo’s grievance for his dead family is obvious, it is difficult for the reader to sympathize for him due to their lack of understanding of his family bonds, caused by a deficiency in information. It can be easily assumed that the imagery contained in Across the Nightingale Floor is based on feudal Japan. A tell-tale sign of quests, the maps at the very beginning of the book lead to this preconception. Although this is the case, very little references are made to the surroundings within the novel, consequently decreasing the reader’s ability to visualize the exotic Japanese backdrop. Most of the characters’ thoughts are incoherent within the novel. Takeo’s thoughts on his new-found supernatural powers are unheard of, as well as what he thinks of having to use weapons, something which disagrees with his anti-war nature. As the antagonists of the novel, Iida and his men are undeveloped characters and do not seem to make much progress throughout the novel. They are not given a chance to portray their strengths, nor are they seen to fall. Because Takeo’s role as a warrior conflicts his reluctance to kill, his personality is divided thoroughout the whole novel. Takeo takes the centre of the many conflicts between the other characters, and this mainly influences and emphasizes his divided nature. As a result, Takeo’s issues remain at the end of the novel and he is unable to resolve them. It is evident that Australian literature is gradually dominated by simple texts and to my disappointment, Across the Nightingale Floor further highlights this issue. While its intended audience is young adults, I would recommend this novel for primary school students, due to its simple-crafted language and easy to grasp concepts. Although it may not be suitable for teens, as a children’s novel, Across the Nightingale Floor is an enjoyable read. Across the Nightingale Floor Written by the pseudonymous Australian author, Lian Hearn embraces a contemporary writing style, and her novel shows little resemblance to that of Australian literature. Based on high recommendations from my peers and seeing that the novel was intended for teens of both genders, I was compelled to explore this novel. Although a well written quest, I believe that it is an inappropriate book for high school study due to its incomplex storyline and weak moral sense. In the mythic novel, Takeo, a young boy living in the Three Countries, is on a quest to kill Iida, the callous leader of the Tohan clan, after Iida burnt Takeo’s village and killed his family. Takeo is taken in by Lord Shigeru and begins training as a warrior. Having being brought up by the Hidden, a peaceful clan who are against war, Takeo demonstrates reluctance to kill. This creates problems in his training and his teacher is determined to help him overcome this. Across the Nightingale Floor takes on a traditional and contemporary trend, incorporating ideas such as teenage love and arranged marriages. Gender discourses are embedded within the novel and are shown through the domination of males over females. Being a female, Kaede is without freedom and is forced into an arranged marriage with no objection. Lord Iida on the other hand, being a domineering male, overpowers Kaede. The majority of the novel consists of a war discourse which is apparent through the feud between Lord Shigeru and Iida. Family discourses are also seen at the very beginning of the novel with Takeo’s family. Contrasting themes are cleverly entwined, as the novel revolves around strong themes such as love, beauty, honour, vengeance and death. Love is portrayed through many parts of the novel; Takeo and Kaede, Lord Shigeru and Lady Maruyama and all the friendships and alliances that Takeo and Kaede make throughout the novel. Beauty is shown through Kaede’s striking appearance which men die for. Honour is seen in Kaede’s obligation to marry, as well as Takeo’s pledge to avenge Iida. Vengeance and death are portrayed in both Iida and Lord Shigeru’s death, and is also present throughout the entire novel as Takeo seeks to kill Iida. In terms of moral perspectives, Across the Nightingale Floor does not depict conceptions of peace as it holds many unethical ideas. Although mentioned early in the novel, Takeo’s religious upbringing is overlooked as his trainings as a warrior requires him to kill. Iida’s vindictive character is emphasized through his intentions of strengthening his power base by destroying defenceless villages. Innocent village inhabitants are brutally punished by Iida through methods such as suspending them in midair to be further eaten alive by crows. Such immoral concepts would not be suitable for school students to absorb. While the novel contains figurative language, it is also accompanied by plain prose which dissatisfies the story, and the reader’s opportunity to broaden their vocabulary is miniscule. Through the course of the novel, the reader follows three perspectives: The protagonist, Takeo, Kaede, and the narrator. Much confusion is brought about as the story switches from first person to third person, and a considerable level of concentration is required. The reader is needed to position themself in three perceptions, as well as being able to sympathize for both Takeo and Kaede. The novel’s intermittent pace also further complicates things as the author fails to describe the situations in detail. An example of this is the death of Takeo’s family. Although Takeo’s grievance for his dead family is obvious, it is difficult for the reader to sympathize for him due to their lack of understanding of his family bonds, caused by a deficiency in information. It can be easily assumed that the imagery contained in Across the Nightingale Floor is based on feudal Japan. A tell-tale sign of quests, the maps at the very beginning of the book lead to this preconception. Although this is the case, very little references are made to the surroundings within the novel, consequently decreasing the reader’s ability to visualize the exotic Japanese backdrop. Most of the characters’ thoughts are incoherent within the novel. Takeo’s thoughts on his new-found supernatural powers are unheard of, as well as what he thinks of having to use weapons, something which disagrees with his anti-war nature. As the antagonists of the novel, Iida and his men are undeveloped characters and do not seem to make much progress throughout the novel. They are not given a chance to portray their strengths, nor are they seen to fall. Because Takeo’s role as a warrior conflicts his reluctance to kill, his personality is divided thoroughout the whole novel. Takeo takes the centre of the many conflicts between the other characters, and this mainly influences and emphasizes his divided nature. As a result, Takeo’s issues remain at the end of the novel and he is unable to resolve them. It is evident that Australian literature is gradually dominated by simple texts and to my disappointment, Across the Nightingale Floor further highlights this issue. While its intended audience is young adults, I would recommend this novel for primary school students, due to its simple-crafted language and easy to grasp concepts. Although it may not be suitable for teens, as a children’s novel, Across the Nightingale Floor is an enjoyable read.

Friday, September 27, 2019

Cooling fan Research Paper Example | Topics and Well Written Essays - 1750 words

Cooling fan - Research Paper Example This research is being carried out to evaluate and present a process of creating new products to be sold by an enterprise or business to its customers. The process of product design aims at effective and efficient generation of ideas through processes, which lead to new products. The process of product design evaluates and conceptualizes ideas, making them tangible via a systematic approach. The process entails a combination of science, technology, and art to create three dimensional goods. In the recent past, the evolvement of digital tools, facilitate communication between designer, analysis of ideas, and their visualization, thus empowering the dynamism of the process. Educationalist should not confuse product design with industrial design. Industrial design entails the artistic process, whose usability and form associates with craft design in mass production. In the recent past, it is evident that the products are getting complex, as the data turns to be expansive. This is also a challenge facing the engineering industry as a result of the overall growth. Designs suggested by top products designers and engineers have come to lose market share. All in all, teams of engineers are implementing other strategies to cope with the prevailing situations, such as teaming up to make a product design project. The ideas are taking effect, and ides are getting to admirable levels by teams from different environment merging up to design a new product. As designers and engineers claim that they leap cost benefits from globalization of product design, the process will get more complex that before as designers are adopting new design strategies. Among other significant external factors affecting the process of product design are competition, business environment, and technological dynamisms. All in all, some of these factors enhance creativity and innovations as individuals’ engineers will aim at giving the best of their capability. An external factor such as technol ogy is challenging design processes as it requires the designers to keep track with its changes. This aspect calls for keenness and caution in identifying the prevailing demands in the global market (Takashi, 2009). A fan is a crucial simple machine used in different spheres of life, which include homes, vehicles, and machines among others. The general design of a fan entails blades of vanes which act on a fluid. In most cases, he fluid is air; it is at times designed in a housing case or the air. The dictation of such as aspects depends on the functionalities of the fan. The design of the case aims at directing the flow of air to prevent damages. An electric motor powers ordinary fans; for complex fans, solar energy, hydraulic motors, and internal combustion engines suit the purpose. The general design of a fan has never changed since 1890. However, slight changes occur when designing fans to serve various needs (Takashi, 2009). The need of integrated product raised in the beginnin g of the last two decades. This keeps designers awake so as to be up-to-date with the demands of the customers; however, the extent of the dynamism of a product depends on the functionalities of the individual product. Items such as machinery, clothing, and electronics are dynamic because the users want to identify themselves with monopoly and uniqueness. However, the production industry of fans is different as it the structure of the fun is easy, unlike that of other components. From different market research, we can conclude that the market needs of for the fan constricts to its functionalities other

Thursday, September 26, 2019

Analysis of the integrated marketing communications mix strategies of Essay

Analysis of the integrated marketing communications mix strategies of your chosen smartphone brand - Essay Example With the help of analysis it is noted that Apple Inc. delivered attractive and best quality product designed for a finest price. Integrated marketing communication (IMC) mix is a process, designed for managing the consumer relationships that drive product value. More exclusively, it is defined as cross functional practice for generating and nourishing beneficial relationship with the customers and stakeholders (Koekemoer, 2004). Now the environment of marketing communication is changing: mass markets have been fragmented, thereby, causing marketers to move from mass selling to segment marketing; and shifting from mass media towards focused media. Integrated marketing communication activities entail a forward flow of communications. Producers communicate to the wholesaler, the retailer, and the end consumer. Resellers correspond to customers. Backward communication flow also exists but is crucial to understand markets and customers (Anderson and Vincze, 2006). The main aim of this report is to analyse the integrated marketing communication mix strategies of Apple Inc. The main elements of communication procedure are the sender, encoding message, receiver, medium, decoding, and feedback. A clear understanding of all these elements helps to design an effective communication programs (Jacobson, 1999). Sender: Sender is a person who starts the communication process by thinking about the idea to have a conversation with the receiver. During the communication, the body language, vocabulary and the voice tone of the speaker influence how the receiver accepts the message (Jacobson, 1999). Encoding: It is an act of creating an idea reachable to the entire mass. Before the message or an idea could be conveyed to receiver or the people, the sender requires encoding the message in a suitable code (Cleary, 2004). Medium: Once the idea of sender are translated or encoded, they are conveyed in the structure of message. Messages could

Primary Nursing Essay Example | Topics and Well Written Essays - 2000 words

Primary Nursing - Essay Example In the past, it would be workable to have health experts, for example, doctors admit patients to health institutions as a favor to the families of the patient (Manthey, 2002). In addition, it would be less complicated to find people with little or no nursing qualification leading the nursing field in a health institution. Ever since 1960, this situation has dramatically revolutionized since that period. The level of education is augmenting, the workforce is increasing in diversity, and the nursing profession is rising progressively. During the 1960 period, influential nurses, for example, Marie Manthey comprehended that the care nurses offered in health institutions needed to be concentrate on family and patient centered model instead of focusing on a task oriented approach (Boltz, 2011). Moreover, Marie Manthey also proposed that this model required being the foremost strategy for providing nursing care because it supported relationship establishment with families and patients that could promote better and extra specialized care strategies in addition to favorable care results (Manthey, 2002). This paper will look at Primary nursing today in comparison to 1960. The paper will evaluate literature regarding this subject, its influence to nursing leadership, and a number of recommendations. The advancement toward primary nursing a strategy of health care service delivery was initiated in the 60s and has been progressing since that period. In addition, this advancement has been recapped in a number of documents created during this time. The concept of primary nursing was largely urged on by a deficiency of medical practitioners. The foremost documented training for nurse professionals was established by a nurse, Loretta Ford, and a physician, Henry Silver, in 1965, with an aim of rectifying the ineffective distribution of heath resources, stabilizing health care costs, and enhancing the number of health care givers. Also, there was a degree of mystification about the different abilities and titles of nurses as the profession was established (Weber & Kelley, 2009). This has continued as the responsibilities and authority of the nursing practitioners have changed over time. In the 1960’s, there was a personal connection between patients and nurses that many old practitioners miss in the present nursing practice. Literature Review Friedberg, Hussey, and Schneider analyzed the hints of explaining primary care in their assessment of the proof with regard to its effectiveness (Friedberg, Hussey, & Schneider, 2010). They concentrated on a number of general explanations of primary care. In the foremost explanation, primary care was explained as a specialty and those offering it, for example, family physician, general internists, general pediatricians, and other generalists, were specialists (Friedberg, Hussey, & Schneider, 2010). A second explanation specified a number of health care activities; care coordination care for a large number of pr oviders, first-contact care for new health issues, long-term person-centered care, and comprehensive care for a big number of health problems, all given at a standard source of care (Friedberg, Hussey, & Schneider, 2010). The third explanation described primary care with regard to the course of the health system. The authors

Wednesday, September 25, 2019

Power and Politics in Canada Essay Example | Topics and Well Written Essays - 750 words

Power and Politics in Canada - Essay Example In addition, the Canadian Heritage oversees affairs relating to the royal family members’ visits in and outside Canada. The department of Canadian Heritage funds various native cultural objects namely languages, women’s programming, friendship centers, action Canada, arts presentation, scholarship for post-secondary students and language assistant part time package. The department also funds athletic activities, book publishing, broadcasting projects, multipurpose youth centers and museum initiatives. One of the Canadian Heritage Minister’s obligations would be to make provisions for funds in enabling institutions in other countries associated with Canadian national heritage. Also, institutions intending to purchase objects but for which export permits remain not granted would be funded by the department. Public funding follows the attainment of public authorities and designation of institutions requirements with a movable cultural property grant (Ivir, 2005). Ca nadian cultural objects remain significant in preserving Canadian traditions. Also, the activities for which public funding remains allocated have considerable contributions to the economic and social domains of the country’s economy. ... Furthermore, certain instances such as a sale from private entity and auction purchases may necessitate full funding after successful price negotiations have become achieved. Taking these requirements into consideration, it would be recommended that public funds be used to create and support Canadian cultural objects (Ivir, 2005). Canadian cultural heritage exists as a mosaic society continuously progressing into a more culturally assorted society under the influence of native Canadians as well as the Anglophone and francophone populaces. Constitutionally, the Canadian federal government shares the obligation for developing culture at the national level. In order to facilitate integrated planning and policy along with enhancing partnerships with Canada’s cultural society and the private sector in relation to cultural development, public funding for Canadian cultural objects becomes necessary. In addition, public funding would promote cultural involvement, encourage philanthrop y and voluntarism, and facilitate professional development and training in the arts. Most Canadian based arts establishments such as public galleries, museums and performing arts firms remain entirely nonprofit establishments thus making them eligible to become charitable establishments when tax considerations become considered (Ivir, 2005). Similarly, Canada’s corporate sponsorship for arts continues to grow dramatically in the previous decades thereby causing a proportionate increase in the demand for federal funding. However, only few foundations exist in Canada with the capability of supporting and developing arts activities. Additionally, the

Tuesday, September 24, 2019

English is a World Language Essay Example | Topics and Well Written Essays - 2500 words

English is a World Language - Essay Example Perhps the presence of English mkes people lzy bout lerning other lnguges, or reduce their opportunities to do so. Perhps English hstens the disppernce of minority lnguges, or - the ultimte thret - mke ll other lnguges unnecessry. ' person needs only one lnguge to tlk to someone else', it is sometimes rgued, 'nd once world lnguge is in plce, other lnguges will simply die wy'. Linked with ll this is the unpltble fce of linguistic triumphlism - the problems tht society meets in the contemporry world. It is importnt to fce up to these fers, nd to recognize tht they re widely held. In the following essy I will discuss couple of problems tht rise out of "English going globl" new lndmrk report commissioned by the British Council on the position of the English lnguge in the world shows tht the globl dominnce of English poses mjor problems for Britin. Prticulrly, the globl spred of English, which hs brought tngible benefits to Britin nd other ntive-speking countries, will led to serious economic nd politicl disdvntges in the future in Britin unless plns re put in plce immeditely to remedy the sitution. Monolingul English grdutes fce blek economic future s qulified multilingul young people from other countries re proving to hve competitive dvntge over their British counterprts in globl compnies nd orgniztions. "English is, s ever, n importnt tool for operting on the world stge," sid John Whitehed, director of the British Council. "But Grddol's reserch highlights tht once everyone speks English, compnies will nturlly look for employees who spek other mjor lnguges such s Mndrin Chinese or Spnish s well. There is need to tke rdicl ction nd pln for the future, otherwise we in the UK will find ourselves t permnent disdvntge." (Butist, 2006) Figures indicted tht there hs been n explosion in English lnguge teching since 1945 so tht in his previous reserch, Grddol ws ble to show tht two billion people would be speking or lerning English within decde. (Grddol, 2006) But in "English Next" the reson for the huge rise in populrity of English is becuse it is no longer foreign lnguge for most of its lerners. English is rpidly turning into ner universl bsic skill. Sttistics showed tht nerly 60 per cent of primry school children now lern English in Chin. Wht's more, the totl numbers of English spekers in Indi nd Chin now exceed the number of spekers elsewhere in the world. s globl English mkes the trnsition from 'foreign lnguge' to bsic skill, it seems to generte n even greter need for other lnguges. Even in English-speking countries such s the United Sttes nd Britin, immigrnts hve discovered tht they not only need to lern the lnguge of their host society, but lso other lnguges. Since they tend to live nd work longside other ethnic communities, they my find they hve to lern other lnguges s well. ccording to n ssocited Press rticle lst yer, s new immigrnts rrive in lredy diverse neighbourhoods, the lnguge they embrce isn't lwys English. If left to themselves, such trends will diminish the reltive strength of the English lnguge in interntionl eduction mrkets s the demnd for eductionl resources in lnguges, such s Spnish, rbic or Mndrin,

Monday, September 23, 2019

A Tablet for a Salesperson-So they can take their orders instead of Essay

A Tablet for a Salesperson-So they can take their orders instead of writing them down and faxing them - Essay Example Abstract Bosch Corporation is regarded to be one of the world leaders in the fields of technology and services. The businesses that are concerned with service sector need to be well updated in terms of the customers’ needs and preferences. In this regard, to manage the customers better, Tablet can be a useful device for the salespersons. This study is mainly concerned with the Bosch’s proposed plan to provide Tablets to its salespersons. There are a number of benefits that can be gained by the use of Tablets in the business. In this regard, technological solutions have been provided to the given problems of ineffective business operations. 2. Brief Company Background The Bosch Group is one of the foremost universal suppliers of technology & services. In the fiscal 2012, its approximately 306,000 associates generated huge sales of US$67.5 billion. In the business region of North America, the Bosch Group has 24,587 associates, and in the business year 2012 it achieved tot al consolidated sales of US$10.6 billion. Since long time, Bosch has been operating in various business sectors such as automotive technology, industrial technology, consumers goods, energy and building technology and health care [1] (Bosch, 2013). Bosch is well known electronics and engineering technology oriented company which is trusted by global consumers for its software innovations along with system solutions. Bosch has been operating in the business of developing high-end technology since the year 1886, and has had a strong presence in the United States (US) till the time of 1906. Since the initiation of Bosch, American customers persist to positively react to the innovation as well as quality of Bosch. Robert Bosch was the founder of Bosch in Stuttgart, Germany in the year 1886. All through the history of the company, Bosch has been steered by these unique ideals. Bosch continues to be a company dedicated to the innovation and forward movement while being firmly grounded in the energizing culture formed by its founder [2] (Bosch, 2013). Its values can be determined as follows: Future along with Result Focus Responsibility Initiative along with Determination Openness as well as Trust Fairness Cultural Diversity Legality, Credibility and Reliability [3] (Bosch, 2013) With these considerations, the study is mainly associated with Bosch Corporation, one of the premium global suppliers of services & technology. During its operations, it has been witnessing various business problems and as a reason of that a strategy can be taken to provide Tablets to the salespersons to take customers’ orders instead of writing them down & faxing them to the company. Possible audience for this study could be both the senior management and sales department of Bosch. 3. Discussion of Business Problem(s) The use of varied technologies has become a commonplace affair in global business activities of organizations. Without the incorporation of technology, no business can prosper and cannot even survive. Bosch is one of the global leaders attaining huge number of sales worldwide. To define the business problem of Bosch, there is a requirement to explain its operations. Bosch operates in four major segments such as mobility, home products, industry solutions & software solutions. Therefore, there is a requirement to handle a huge customer base (Robert Bosch GmbH, n.d.). Bosch has been witnessing certain problems regarding its customer service operations. Bosch’

Saturday, September 21, 2019

Managing Paediatric Illness and Injury Essay Example for Free

Managing Paediatric Illness and Injury Essay 1. Describe the common types of fractures and how to manage them. Broken bone. Based on the location and severity of the fracture, a broken bone usually must be set into position and supported until it is strong enough to bear weight. Your physician will recommend the most proven treatment approach, usually casting or surgery 2. Describe how to manage a dislocation Relieve pain around the dislocation by applying a cold pack to the area; this will also reduce swelling that can add to discomfort injury. Keep joint immobile and do not try to push the bone back in place. Offer ibuprofens if in severe pain, monitor the patient until the professionals arrive. 3. Describe how to recognise and manage the following head injuries: A concussion: you get dizziness, nausea, loss of memory, mild headache, seeing stars, double vision, numbness and lack of hand-eye coordination. B skull fracture: you will probably see an external wound or bruise on the head and there may be a depression visible on the scalp. Check behind the ears for swelling or bruising. There may be loss of clear fluid or watery blood through an eye or nostril, blood in the white of the eye, a black-eye, and the symmetry of the head or face may be disrupted. The responsiveness of the victim may deteriorate C cerebral compression: levels of response deteriorate; headaches tend to be intense; noisy, slowed, or irregular breathing; pupil sizes unequal; paralysis or weakness on one side of the body or face; drowsiness; temperature spike, fever, or flushed face; personality changes 4. Describe how to manage an infant and a child with foreign bodies in their eyes, ears and nose. If a child gets sand, dust, or paint in their eyes, then we can try removing it ourselves, firstly wear clean pair of disposable gloves, and gently pull the bottom eye lid down, and with a clean wet tissue try to clean the eye, and if that don’t work, then try to wash the eye out with water, position the child’s head over the sink or bowl with eye open and wash the eye out using plastic cup, try to pour the water for the side of the eye, if this still don’t work then go to the nearest walking centre. There are several things that can get stuck in  ears and nose, common ones like batteries, beads, nuts. If a child does get anything small stuck in their nose or ear, unless it can easily be pulled out with a firm grip then go for it, if not don’t try because you may end up pushing it further back and making it difficult, in these kind of situations you need to call a first aider, or take the child to the nearest walking centre to get it removed. 5. Describe how to recognise and manage common eye injuries Eye injuries can range from relatively trivial, such as irritating the eye with shampoo, to extremely serious, resulting in permanent loss of vision. Common causes of eye injuries include, something like a small particle of grit or a twig damages the transparent front part of the eye known as the cornea – this type of injury is known as a corneal abrasion. A foreign body such as a small piece of wood or metal gets stuck in the eye. A sudden blow to the eye, from a fist or a cricket ball for example, causes the middle section of the eye (the uvea) to become swollen – this type of injury is known as traumatic uveitis. Wash your eyes out for 20 minutes if you think they have been exposed to a chemical. Ideally, you should wash the eye with saline solution, but tap water will be fine if saline is unavailable. Use plenty of water. Water from a garden hose or water fountain is okay if youre outside. Then go immediately to your nearest AE department. Its also important to go t o AE if you cut your eye and it starts bleeding or if you have something stuck in your eye. Never try to remove anything from your eye as you could damage it. 6. Describe how to recognise and manage chronic medical conditions including:a. Sickle cell anaemia. Sickle cell disease is an inherited disorder in which red blood cells are abnormally shaped. This abnormality can result in painful episodes, serious infections, chronic anaemia, and damage to body organs. These complications can, however, vary from person to person depending on the type of sickle cell disease each has. Some people are relatively healthy and others are hospitalized frequently. But thanks to advancements in early diagnosis and treatment, most kids born with this disorder grow up to live relatively healthy and productive lives. b. Diabetes The main symptoms of diabetes are: feeling very thirsty urinating frequently, particularly at night feeling very tired weight loss and loss of muscle bulk Type 1 diabetes can develop quickly, over weeks or even days. Many people have type 2 diabetes for years without realising because early symptoms tend to be general. The amount of sugar in the blood is usually controlled by a hormone called insulin, which is produced by the pancreas (a gland behind the stomach). When food is digested and enters your bloodstream, insulin moves glucose out of the blood and into cells, where it is broken down to produce energy. However, if you have diabetes, your body is unable to break down glucose into energy. This is because there is either not enough insulin to move the glucose, or the insulin produced does not work properly. c. asthma Asthma is caused by inflammation of the airways. These are the small tubes, called bronchi, which carry air in and out of the lungs. If you have asthma, the bronchi will be inflamed and more sensitive than normal. When you come into contact with something that irritates your lungs, known as a trigger, your airways become narrow, the muscles around them tighten and there is an increase in the production of sticky mucus. This leads to symptoms including: Difficulty breathing Wheezing and coughing A tight chest. While there is no cure for asthma, there are a number of treatments that can help effectively control the condition. Treatment is based on two important goals: Relieving symptoms Preventing future symptoms and attacks from developing Treatment and prevention involves a combination of medicines, lifestyle advice, and identifying and then avoiding potential asthma triggers. Read more about living with asthma. 7. Describe how to recognise and manage serious sudden illnesses including a. Meningitis Viral meningitis usually gets better within a couple of weeks, with plenty of rest and painkillers for the headache. Bacterial meningitis is treated with antibiotics (medication that treats infections caused by bacteria). Treatment will require admission to hospital, with severe cases treated in an intensive care unit so the bodys vital functions can be supported. The best way to prevent meningitis is by ensuring vaccinations are up-to-date. Children in the UK should receive the available vaccines as part of the childhood vaccination programme. b. Febrile convulsions Febrile seizures are also sometimes called febrile convulsions. During most seizures the childs body becomes stiff, they lose consciousness and their arms and legs twitch. Some children may wet themselves. This is whats known as a tonic colonic seizure. If your child is having a febrile seizure, place them in the recovery position. Lay them on their side, on a soft surface, with their face turned to one side. This will stop them swallowing any vomit. It will keep their airway open and help to prevent injury. Stay with your child and try to make a note of how long it lasts. If it is your childs first seizure, or it lasts longer than five minutes, take them to the nearest hospital as soon as possible or call 999 for an ambulance. While it is unlikely that there is anything seriously wrong, it is best to be sure. If your child has had febrile seizures before and the seizure lasts for less than five minutes. Try not to put anything, including medication, in your child’s mouth duri ng a seizure as there is a slight chance that they might bite their tongue. Almost all children make a complete recovery, and there is not a single reported case of a child dying as the direct result of a febrile seizure. 8. Describe how to recognise and treat the effects of extreme cold and extreme heat for an infant and a child. When a child has an extreme cold the signs and symptoms are Shivering in the early stages Cold, pale and dry skin Low temperature 35 degrees or less Irrational behaviour, slow shallow breathing Cold to touch Unusually quite Refuses to feed Treatment for this will be to remove and replace wet clothing, wrap in a warm blanket cover their head place in a warm room. Give them a hot drink only if they can hold the cup. If it’s a baby then warm them up slowly and place them in a warm room, use your body heat to warm them, and seek for medical advice. When a infant or child has an extreme heat the signs and symptoms could be Gradual onset Sweating, cold, clammy skin Dizziness, confusion, headache Cramps in limbs and or abdomen Shallow rapid breathing, nausea Treatment for this is Reassure, remove casualty to cool place Lie down with legs raised If conscious encourage to sip plenty of fluids If recovery is rapid advise them to see the doctor If unconscious put them in recovery and call 999 for ambulance

Friday, September 20, 2019

Importance of Customer Satisfaction

Importance of Customer Satisfaction Customer Service Introduction According to Hansemark and Albinsson(2004), satisfaction is an overall customer attitude towards a service provider, or an emotional reaction to the difference between what customers anticipate and what they receive, regarding the fulfilment of some need, goal or desire. Customer loyalty, on the other hand, according to Anderson and Jacobsen (2000) is actually the result of an organisation creating a benefit for a customer so that they will maintain or increase their purchases from the organisation. True customer loyalty is created when the customer becomes an advocate for the organisation, without incentive. To be successful, organizations must cater to the needs, wants and demands of their customers. That is the reason why many companies have continuously focused on the importance of customer satisfaction and loyalty. Moreover, it has a positive effect on an organisations profitability. There is also a close and positive connection between customer satisfaction and loyalty. Therefore, customer satisfaction and loyalty are all very important for an organization to be successful. Many researchers have looked into the importance of customer satisfaction. Kotler(2000) defined satisfaction as: a persons feelings (pleasure or disappointment) resulting from comparing a product performance in relation to his or her expectations. Hoyer and MacInnis (2001) said that satisfaction can be associated with feelings of acceptance, happiness, relief, excitement, and delight. There are many factors that affect customer satisfaction. According to Hokanson (2001), these factors include: friendly employees, courteous employees, knowledgeable employees, helpful employees, accuracy of billing, billing timeliness, competitive pricing, service quality, good value, billing clarity and quick service. In order to achieve customer satisfaction, organisations must be able to fulfil their customers needs and wants (La Barbera and Mazursky, 2000). Customers needs state the felt deprivation of a customer (Kotler, 2000).Whereas customers wants, according to Kotler (2000) refer to the form taken by human needs as they are shaped by culture and Individual personality. However, Bowen and Chen (2001) said that having satisfied customers is not enough, there has to be extremely satisfied customers. This is because customer satisfaction leads to customer loyalty. Bansal and Gupta (2001):Building customer loyalty is not a choice any longer with businesses: its the only way of building sustainable competitive advantage. Building loyalty with key customers has become a core marketing objective shared by key players in all industries catering to business customers. The strategic imperatives for Building a loyal customer base is as: Focus on key customers Proactively generate high level of Customer satisfaction with every Interaction Anticipate customer needs and respond to them before the competition does Build closer ties with customers Create a value perception Sivadas and Baker-Prewitt (2000) said there is an increasing recognition that the ultimate objective of customer satisfaction measurement should be customer loyalty. Fornell (2002) said high customer satisfaction will result in increased loyalty for the firm and that customers will be less prone to overtures from competition. This view was also shared by Anton (2002) who said that satisfaction is positively associated with repurchase intentions, likelihood of recommending a product or service, loyalty and profitability. Loyal customers would purchase from the firm over an extended period of time. (Evans and Berman, 2003). Guiltinan, Paul and Madden (2001) said that satisfied customers are more likely to be repeat (and even become loyal) customers. Sivadas and Baker-Prewitt (2000) Satisfaction also influences the likelihood of recommending a departmental store as well as repurchase but has no direct impact on loyalty. Thus satisfaction in itself will not translate into loyalty. However, satisfaction will foster loyalty to the extent that it is a prerequisite for maintaining a favourable relative attitude and for recommending and repurchasing from the Store. Once customers recommend a department store it shows loyalty towards that store. Thus the key to generating loyalty is to get customers to recommend a store to others. Also, customers are likely to recommend a department store when they are satisfied with that store and when they have a favourable relative attitude towards that store. Evans and Berman (2003): Companies with satisfied customers have a good opportunity to convert them into loyal customers who purchases from those firms over an extended period. Conclusion Based on the views and research, it can be concluded that customer satisfaction is very important. Thus, though customer satisfaction does not guarantee repurchase on the part of the customers but still it plays a very important part in ensuring customer loyalty. This point has been echoed by Gerpott et al. (2001) when they said customer satisfaction is a direct determining factor in customer loyalty, which, in turn, is a central determinant of customer retention. Therefore, according to me, organisations should always strive to ensure that their customers are very satisfied. References Anderson, H. Jacobsen P. N., 2000, Creating Loyalty: Its Strategic Importance in Your Customer Strategy. Bansal, S. Gupta, G., 2001, Building Customer Loyalty Business-to-Business Commerce. Bowen, J. T. Chen, S. L., May 2001, the Relationship between Customer Loyalty and Customer Satisfaction, International Journal of Contemporary Hospitality. Evans, J. R. Lindsay, W. M., 2003, the Management and Control of Quality. 3rd Ed. Guiltinan, J. P., Paul, G. W. Madden, T. J.,2001, Marketing Management: Strategies and Programs Hansemark, O. C. Albinson, M., 2004, Customer Satisfaction and Retention: The Experiences of Individual Employees, Managing Service Quality. Hoyer, W. D. MacInnis, D. J., 2001, Consumer Behaviour. 2nd Ed. Hokanson, S., January 2, 2001, The Deeper You Analyse, The More You Satisfy Customers Kotler, P., 2000, Marketing Management. 10th Ed. LaBarbera, P. A. Mazursky, D., 2000, A Longitudinal Assessment of Consumer Satisfaction. Sivadass, E. Baker-Prewitt, J. L., 2000, An Examination of the Relationship Between Service Quality, Customer Satisfaction, and Store Loyalty.

Thursday, September 19, 2019

Anorexia and Bulimia - A Growing Epidemic Essay -- Causes of Bulimia N

Bulimia and anorexia is a growing epidemic in America. Bulimia and Anorexia can start at any age, but is most common between the ages of 11-17 years old. Of all the individuals that experience this illness only 50% of all of them are ever cured, and another 6% that suffer from this horrible illness will experience death. This illness has become very deadly to our young adults. Bulimia and anorexia can cause a distorted image in a persons mind because they truly believe they are overweight. In their minds they are beyond doubt obese. Even if the person weighs only 95 pounds. This sickness has the person thinking they are overweight. This could bring about a severe bout of depression. Once the person hits the stage of depression professional help is needs because the feeling of being overweight and depression could put the individual over the edge. Individual experiencing Bulimia go on what is called eating binges. Eating binges are when people eat longer amounts of food in less then two hours. (Internet3) Then after they binge they feel guilt or shame so they need to undo their behavior. To undo their behavior they make themselves vomit, or they take laxatives, water pills or starve themselves. (Cauwel21) Binge and poring usually occurs more than two times a week for at least three months. (Internet1) What cause bulimia and anorexia? It can be brought on by stress or depression, but most often dieting causes it. (Erichsen 12) Stressful situations such as death can bring about bulimia and anorexia. Also many young adults frequently experience sessions of depression for various circumstances during their adolescent’s years. But, again most of the time bulimia and anorexia is trigger by dieting. (Moe 21) Many psychological factors play a big role in the cause of bulimia and anorexia. People that have a fear of growing up sometimes have incidents with anorexia because they think that if they stop eating they want get older or bigger. (Erichsen15) Ford5 People need to take control of themselves if they are anorexia or bulimia because they can control how much they eat or if they want to eat. (internet1) If a person feels out of control because of difficulties at home they should control what they eat or if they are going to eat. The people that suppress anger need to release it and get it out. If there is a major life change, such as divorce, family problems,... ...rging behavior. Challenging the weight and body image beliefs of the patients is also part of the treatment. Improving self-esteem and ability to communicate needs and feelings may be the key to the treatment. Each case is different, so the course of treatment for each patient is different but the guideline for case is the same. Anorexia patients mostly start off with small amounts of nutritious and easily digestible foods such as eggs, custards, soups, and milkshakes are usually what they eat the first days. People that have anorexia extra calcium and multivitamins pills to help with the large loss the body has sustained. (internet2) Bulimia and anorexia causes a distorted image in a persons mind, this is because they believe they are overweight. Depression is usually one of the first symptoms. Many people have suffered from this illness or still are suffering. Bulimia and anorexia could happen to a person at any age, but is most common in teenagers because of the problems young adults experience during. Most of the time it is trigger by dieting, but no matter how it is triggered it is a very dangerous illness. Do you Yahoo!? Yahoo! Small Business - Try our new resources site!

A Visit to the Bristol Caverns in Tennessee :: Tourism

A Visit to the Bristol Caverns in Tennessee The Bristol Caverns are over 200,000,000 years old and were used as a secret way of travel for the Cherokee Indians (http://www.tenntrips.com). Being located in Bristol, Tennessee, the caverns are a part of the Appalachian Mountain Region. The Bristol Caverns are underground and considered a historical monument. During your visit to the caverns you can learn about history, while getting your exercise, at an affordable price. The Bristol Caverns are open all year around, except for on holidays, and the time that you are able to visit is subject to change during different seasons. You can visit the Bristol Caverns from 9a.m.-5p.m. on Monday through Saturday and from 12:30p.m.-5p.m. on Sundays. It is suggested that you call before attempting to go to the Bristol Caverns because of the number of tourists. (http://www.bristolcaverns.com). The drive from the ETSU campus to the caverns takes about forty-two minutes. In order to get to the Bristol Caverns you can start on 11E, get off at the Bluff City exit, take it to 394, turn right onto 435, and you will then see the Bristol Caverns on the left. Upon arrival you will be expected to pay an admission fee of $9.00, which can change, according to age. The Bristol Caverns offers special rates and tours for groups interested in touring. One of these group opportunities, "Wild Tours" (http://www.bristolcaverns.com), gives groups the chance to explore parts of the ca ve normally not seen, provided a guide is present. The entire tour requires a lot of walking, so wearing tennis shoes is recommended. Dress prepared for a cool environment because while inside the cave you will experience temperatures from 50-60 degrees. As you walk along the tour of the Bristol Caverns, a tour guide will inform you about the history of the cave: such as the original entrance place to the caverns used by the Cherokee Indians and how an early pioneer would store his fruit in the cave for extended freshness (tour guide). While the guide leads you through the cave of the caverns, you can view many formations and scenes. The formations are called stalagmites and stalagtites, which are created by the moisture and minerals in the cave hardening. One inch of these formations lengths can take from 150-300 years to form (tour guide). During the tour you will venture through different levels of the cave.

Wednesday, September 18, 2019

The Health Benefits of Exercise :: Physical Exercise Fitness Health

The first group of people to utilize the benefits of exercise were the Greeks. It was Aristotle a famous philosopher of the time who brought this concept to the people at the time. The word exercise means "Bodily exertion for the sake of developing and maintaining physical fitness." In today’s world you find people from all walks of life, age and sex exercising in some form or another. Whether it be running in a park or lifting weights in a gym, let’s face its here to stay. There are basically three types of exercise. First we have aerobic meaning with oxygen, this type uses oxygenated blood produced by the heart and lungs to supply the body with energy. This type is long in duration, an example of an exercise would be jogging. Next we have anaerobic meaning without oxygen it uses the stored energy in the muscles only and is short in duration an example would be the 200m hurdles. Finally we come to crosstraining. It encompasses both aerobic and anaerobic styles to make maximum use of all systems this would be accomplished by starting and stopping at different intervals. For example you could go running down a path then stop do push-ups then repeat the cycle again and again. Some of the benefits that can be achieved through exercise are lower blood pressure and an increase in stroke volume. Blood pressure (the force that the blood exerts on the vessel wall). Stroke volume ( the amount of blood that passes through the heart in one beat).By doing this the heart will become more efficient and will be able to recover faster after exercise is over. Remember the heart is a muscle the harder you work it the stronger it becomes. By working the muscles of the body they will naturally become stronger. They will be able to do more work for longer periods of time without fatigue or injury occurring. You will have a greater sense of mental awareness (a clear head). You will feel more attentive about what is gong on around you, as well as feeling less stress from daily problems which brings us back again to less stain on the heart. The benefits to be had by the aging population are unbelievable. People who stay active (exercise) through their life live longer than those who are sedentary (don’t exercise) "Most of the decline we associate with aging is really the result of inactivity.

Tuesday, September 17, 2019

London Ambulance Service Failure

The London Ambulance fiasco ? The London Ambulance Service (LAS) Computer Aided Despatch (CAD) system failed dramatically on October 26th 1992 shortly after it was introduced: †¢ †¢ †¢ The system could not cope with the load placed on it by normal use; The response to emergency calls was several hours; Ambulance communications failed and ambulances were lost from the system. ? A series of errors were made in the procurement, design, implementation, and introduction of the system.  ©Ian Sommerville 2004 Software Engineering Case Studies Slide 1 London Ambulance Service ? ? Managed by South West Thames Regional Health Authority. Largest ambulance service in the world (LAS inquiry report) †¢ †¢ †¢ †¢ Covers geographical area of over 600 square miles Resident population of 6. 8 million people (greater during daytime, especially central London); Carries over 5,000 patients every day; 2,000-2,500 calls received daily, of which 1,3001,600 are emergency calls.  ©Ian Sommerville 2004 Software Engineering Case Studies Slide 2 Computer-aided despatch systems ? Provide one or more of the following: †¢ †¢ †¢ Call taking; Resource identification; Resource mobilisation; Ambulance resource management. CAD software & hardware; Gazetteer and mapping software; Communications interface (RIFS). Radio system; Mobile data terminals (MDTs); Automatic vehicle location system (AVLS). ? Consist of: †¢ †¢ †¢ †¢ †¢ †¢  ©Ian Sommerville 2004 Software Engineering Case Studies Slide 3 T he manual system to be replaced ? Call taking †¢ Recorded on form; location identified in map book; forms sent to central collection point on conveyor belt; Form collected; passed onto resource allocator depending on region; duplicates identified. Resource allocator decides on which resource to be mobilised; recorded on form and passed to dispatcher; Dispatcher telephones relevant ambulance station, or passes mobilisation instructions to radio operator if ambulance already on road; ? Resource identification †¢ ? Resource mobilisation †¢ ? Whole process meant to take < 3 minutes. Software Engineering Case Studies Slide 4  ©Ian Sommerville 2004 Concept/design of the CAD system ? Existing systems dismissed as inadequate and impossible to modify to meet LAS’s needs †¢ Intended functionality â€Å"greater than available from any existing system†. To consist of Computer Aided Dispatch; Computer map display; Automatic Vehicle Location System (AVLS); Must integrate with existing MDTs and RIFS (Radio Interface System). Near 100% accuracy and reliability of technology; Absolute cooperation from all parties including CAC staff and ambulance crews. ? Desired system: †¢ †¢ ? Success dependent upon: †¢ †¢  ©Ian Sommerville 2004 Software Engineering Case Studies Slide 5 Problems: Procurement (i) ? Contract had to be put out to open tender †¢ Regulations emphasis is on best price; 35 companies expressed interest in providing all or part of the system †¢ Most raised concerns over the proposed timetable of less than 1 year until full implementation. ? Previous Arthur Andersen report largely ignored †¢ †¢ Recommended budget of ? 1. 5M and 19 month timetable for packaged solution. Both estimates to be significantly increased if packaged solution not available; Report never shown to new Director of S upport Services. ? Only 1 out of 17 proposals met all of the project team’s requirements, including budget of ? 1. 5M. Software Engineering Case Studies Slide 6 Ian Sommerville 2004 Problems: Procurement (ii) ? Successful consortium †¢ †¢ †¢ Apricot, Systems Options (SO), Datatrak; bid at ? 937k was ? 700k cheaper than the nearest bid; SO’s quote for the CAD development was only ? 35k †¢ Their previous development experience for the emergency services was only for administrative systems. Ambiguity over lead contractor. Systems manager: Career ambulance man, not an IT professional, already told that he was to make way for a properly qualified systems manager; Analyst: Contractor with 5 years experience working with LAS. ? 2 key members of evaluation team: †¢ †¢  ©Ian Sommerville 2004 Software Engineering Case Studies Slide 7 Problems: Project management ? Lead contractor responsible †¢ †¢ Meant to be SO, but they quickly became snowed under, so LAS became more responsible by default; No relevant experience at LAS or SO. ? ? Concerns raised at project meeting not followed-up. SO regularly late in delivering software †¢ Often also of suspect quality, with software changes put through ‘on the fly’. ? ? Formal, independent QA did not exist at any stage throughout the CAD system development. Meanwhile, various technical components of the system are failing regularly, and deadlines missed. Software Engineering Case Studies Slide 8  ©Ian Sommerville 2004 Problems: Human resources & training (i) ? ? ? ? ? Generally positive attitude to the introduction of new technology. Ambiguity over consultation of ambulance crews for development of original requirements. Circumstantial evidence of resistance by crews to Datatrak equipment, and deliberate misleading of the system. Large gap between when crews and CAC staff were trained and implementation of the system. Inability of the CAC and ambulance staff to appreciate each others’ role †¢ Exacerbated by separate training sessions. Software Engineering Case Studies Slide 9  ©Ian Sommerville 2004 Problems: Human resources & training (ii) ? ? ? ? ? ? ? Poor industrial relations. Management ‘fear of failure’. CAD system seen as solution to management’s desire to reduce ‘outdated’ working practices. System allocated nearest resource, regardless of originating station. System removed flexibility in resource allocation. Lack of voice contact exacerbated â€Å"them and us†. Technical problems reduced confidence in the system for ambulance crews and CAC staff.  ©Ian Sommerville 2004 Software Engineering Case Studies Slide 10 System problems Need for near perfect information †¢ Without accurate knowledge of vehicle locations and status, the system could not allocate optimum resources. There were numerous possible reasons for incorrect information being passed back to the system. Numerous technical problems with the system, including: †¢ Failure to identify all duplic ated calls; †¢ Lack of prioritisation of exception messages; †¢ Exception messages and awaiting attention queues scroll off top of screen. ? Poor interface between crews, MDTs & the system †¢ ? Unreliability, slowness and operator interface †¢  ©Ian Sommerville 2004 Software Engineering Case Studies Slide 11 Configuration changes ? Implementation of the system on 26 October involved a number of significant changes to CAC operation, in particular: †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ Re-configuring the control room; Installing more CAD terminals and RIFS screens; No paper backup system; Physically separating resource allocators from radio operators and exception rectifiers; Going ‘pan London’ rather than operating in 3 divisions; Using only the system proposed resource allocations; Allowing some call takers to allocate resources; Separate allocators for different call sources. Ian Sommerville 2004 Software Engineering Case Studies Slide 12 So, what happened? ? ? Changes to CAC operation made it extremely difficult for staff to intervene and correct the system. As a consequence, the system rapidly knew the correct location and status of fewer and fewer vehicles, leading to: †¢ †¢ †¢ †¢ Po or, duplicated and delayed allocations; A build up of exception messages and the awaiting attention list; A slow up of the system as the messages and lists built up; An increased number of call backs and hence delays in telephone answering.  ©Ian Sommerville 2004 Software Engineering Case Studies Slide 13 Why did it fail? ? Technically, the system did not fail on October 26th †¢ †¢ Response times did become unacceptable, but overall the system did what it had been designed to do! Failed 3 weeks later due to a program error – this was a memory leak where allocated memory was not completely released. Management; Union; System manager; Government. ? It depends who you ask! †¢ †¢ †¢ †¢  ©Ian Sommerville 2004 Software Engineering Case Studies Slide 14 Lessons learned ? Inquiry report makes detailed recommendations for future development of the LAS CAD system, including: †¢ †¢ †¢ †¢ †¢ †¢ Focus on repairing reputation of CAD within the service; Increasing sense of ‘ownership’ for all stakeholders; They still believe that a technological solution is required; Development process must allow fully for consultation, quality assurance, testing, training; Management and staff must have total, demonstrable, confidence in the reliability of the system; Any new system should be introduced in a stepwise approach.  ©Ian Sommerville 2004 Software Engineering Case Studies Slide 15

Monday, September 16, 2019

Professional nursing boundaries Essay

Nurses known as a caregiver and provide close relationship not only between patient and the hospital but also for other healthcare profession such as doctors and assistant medical officer and also between communities. Their services are very important and therefore they performing â€Å"heart† in the medical and healthcare service provision in Malaysia. Due to the rapidly changing in Malaysia healthcare environment, the nurses are required to provide care through their extended roles and provide services rendered by other healthcare professional in order to complement the health service to the population. Therefore, Malaysian nurses have become aware for legal and ethical issues that have impacted on their practise and recognised the importance of practice that have legal and ethical principle thus promoting competency and decision making. In Malaysia itself, most of the major population still choose to get treatment from government. It is because government hospital provides good quality service in healthcare, provide an advances technologies, provide skilled staff, sophisticated equipment beside the cheapest service that they get. In the healthcare service nowadays, professional boundaries are important issues and have been a quite popular topic. Basically, if we search an internet pertaining to professional boundaries we always often get the result are mainly about interactions between nurses and patient or client. According to College of Registered Nurse of British Columbia (no date), urged that within the nurse and client relationship, the client relationship are often vulnerable because the nurse has influenced, access to information, and specialized knowledge and skill. If the nurse does not use her judgement carefully they tend to misused their power. 2(wrds count 263) Like other health care service, nurses can cause harm to patient if they do not full fill their needs. To provide a safest care to patient, nurses must know the concepts of professional boundaries. This boundary also defined as a professional relationship are sharing or gave other profession or nurse their work based on cooperation and team work among them. ‘Professional boundaries in nursing are defined as limits which protect the space between  the professional’s power and the client’s vulnerability’ stated by (Nursing & Midwifery Board of Australia, 2010 p1). However, also quoted by Nursing and Midwifery Council (no date, p1) ‘that boundaries in nursing also define as the limits of behaviour which allow a nurse or midwife to have a professional relationship with a person in their care’. Within this assignment I intend to explore the problem encountered in both relationship and professional boundaries between the perioperative nurse and the general anaesthesia nurse (GA nurse). This assignments objective are also to gain knowledge and experience between the Ga nurse and perioperative nurse. I am a trained staff nurse currently work as a general anaesthetic nurse for almost 10 years in the tertiary hospital situated in Kota Kinabalu. I have my post basic in advance diploma of anaesthesia after I finish my 1 year course in anaesthesia field. I noticed that there is a boundary in my workplace between the perioperative nurse and the general anaesthesia nurses, the boundaries are mainly traditional boundaries. But even though the work task is different but the main purpose is for patient safety and quality of work. Basically perioperative nurse are working in the operating theatre.Their roles are to assist surgeon in various surgical procedure, and also helping patient comfortable before surgery. Scope of perioperative work also widening by helping patient after and post operatively. This nurse helps the smoothness of the surgical procedure. A scrub nurse and circulating nurse is specially trained nurse who work with surgeon in the operating room. Most of our scrub nurse and circulating nurse are very experienced, skilful nurses and most of them already had their advance diploma in perioperative nursing. In my workplace I identified a traditional blurred boundaries pertaining to my practice area. The blurred boundaries are identified in some operating room setting between the circulating nurse and general anaesthesia nurse. In my workplace the general anaesthesia nurse will be allocate in each of operating room setting. The general anaesthesia nurse will assists the anaesthesia doctor during the induction of anaesthesia, giving medication, setting intravenous line, anchoring endotracheal tube also to keep patient calm and safe before the induction of anaesthesia. Normally, the GA nurse  tends to have an advance training in anaesthesia such as certificate in anaesthesia where we will get after 1 year attend post basic in anaesthesia. In Malaysia, we had to have the certificate before we can work in the operating theatre as a GA nurse. As quoted by Lukosius et al (2004, p523), ‘to be a good nurse in practice, the organization must have legislation and protected titles for clinical nurse specialist, nurse midwives, and nurse anaesthetist, so they can work according to their standard practice’. Working in the operating room is about team work among the various types of healthcare such as nurses, assistant medical officer, surgeon, anaesthetic doctor and also hospital attendance. Each of them plays their roles in the operating theatre by providing service direct and indirectly. This team work among the health care services are the strength of all organizations but the boundaries within this working area a still been taking care and are respected. Blurred boundaries that I identified happen in my workplace are due to some problem such as shortage of staff and because of an ineffective inter-professional working. The Ga nurse and the perioperative nurse have tried to worked together and share task based on common practice or skill, but the job description are still remain unclear. Both of them are still not understands about their placing parameters. Because of the unclear job description and not understanding the role ambiguity is created and misunderstanding can arise. As quoted by Rushmer et al (2005,p.80) said, ‘when the limits (boundaries) of sharing are ignored, nothing is clear and certainty is lost, the ability of collaboration to prepare realistically for their work together is gone where one of the parties ends up doing all the work, or all the unpleasant parts of the work’. Miers et al (2009) revealed, that the nurses are key to the success of inter-professional team. The effective of inter-professional also mentioned in the NMC code of conduct (2008), where the competencies that set by a mentor able to maintained professional boundaries and coordinate learning in an working environment and in an inter-professional working. Because shortage of staff especially nurses, some of the general anaesthesia  nurse are need to cover more than one operating room at the same time. When GA nurse are needed in the other operating room, the circulating nurse who worked in that particular operating room will had to act as a GA nurse. At the other hand GA nurse also can act as a circulating nurse when the job is compromised. As stated in NMC code of conduct (no date), ‘a nurse had to have advance skilled as well as increased knowledge’. Even though the circulating nurse does not have experience and skill as a GA nurse, it is they responsibilities to learn and gain knowledge and skill as a GA nurse. In Malaysia Nursing code of conduct (1998.p2), quoted ‘that nurses are responsibilities and accountability for her owns nursing judgement and action. When delegating work, the nurse remain accountable for the work done and appropriate supervision and support and guidance to be given to her’. The circulating nurse needs to be supervised and teach by the senior nurse who had the experienced or qualified as a GA nurse before she act and helped as a GA nurse. Also quotes by Nursing and Midwifery council (no date), ‘nurses must always be aware of their limits and ability and role boundaries, acknowledge their professional limitation and make accountable for their decision making and ability to work in a safe and effective manner’. This is reflected in the following paragraph of the Code of Conduct (2008), which states that ‘the nurse must have the knowledge and skill for safe and effective practice when working without direct supervision, recognise and work within limit, keep knowledge up to date and take part in learning and practice that maintain and develop your performance and competencies’. Although the nurses considering working in the position not related to their job, they have to fulfilled their task even though their do not have required registerable in that possess. For example although a registered nurse may work in operating theatre as a GA nurse or circulating nurse, they must not necessary to have a post basic course and qualified anaesthesia course. The environment also influenced the role of professional boundaries in my workplace. The nurses who work in operating theatre are abiding by nursing policies and regulations. In the operating theatre we also have our standard of practice called standard operating procedure where all the  nurses will follow the standard of practice procedure while performing their job. According to Brown (1998), Read (1999), Hamric (2000), Styles & Lewis (2000) cited in Lukosius et al (2004, p522), quotes’ that environment influence the development boundary in nursing roles, including work environment, policies and procedure, scope of practice, work schedule and work practice can influence the new roles in nursing practice’. Creating boundaries is a good way to keep professional relationship among the GA nurse and the perioperative nurse. The professional relationships are based on trust, respect, meeting the need of client and the appropriate use of power. According to National Council of State Boards of Nursing (no date) quotes, ‘that the power of a nurses comes from his/her professional position’. According to Retzklf (2012), when nurses show respect to each other, professional task, patient safety and nurse feeling of being part of the team are improved. However study has done by Lowe et al (2013), he suggest that once other staff fam iliar with the task given and their role, they are more comfortable working with other colleagues. Convesly, when nurse do not acknowledge of each other, competence or disregard their suggestion , unhealthy competitive attitudes can develop, colleagues can began to mistrust each other and the nurses can lose their interest in the nursing profession. Most nurses are aware of of blurring boundaries in professional practice but they still need to touch other professional discipline with permission and with clear instruction due to the role uncertainty and role ambiguity. As quotes by Alberta Association of registered nurse (2005, p.3),‘that a registered nurse in any role can ensure that professional boundaries are respected by applying the following guideline to their nursing practice as appropriate for their role’. This happen in my workplace where the perioperative nurse and the Ga nurse will work according to our nursing practice standards. Health providers can choose to change or develop new disciplinary boundaries after identified new areas of work according to their interest of work such as an advance practitioners nurse in anaesthesia or as a clinical nurse to gain more knowledge and skill in their own field. According to Chang et al (2011,p3), that the advance practice nurse position is a result of changing healthcare  needs and positive effects from this new roles have been widely document, improve patient out came and increased patient satisfaction. But in Malaysia there are still challenges in developing and implementing of advance practice nurse role. I hope there will be implement in the future. However, according to Witz (1992) cited in Nancarrow et al (2005) revealed his theory working in workforce in four direction; diversification, specialization, horizontal substitution and vertical substitution allow any healthcare provider to change their disciplinary boundaries and identified a new areas of work. Boundaries are important in successful professional project. It is good to have boundaries among health care workers but it is has to be in the positive way and within limits. Boundaries are also important for staff well-being , staff can develop wider expertise, gain knowledge of the new role and skills, contribute actively to new development, provide cross over and for effective client service.

Sunday, September 15, 2019

Proposal Eye Clinic System

Table Content 1. Introduction †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 3 2. Planning Phase 1. Problem statement†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 4 2. Objective†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 4 3. Scopes 1. User Scope†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 5 2. System Scope†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 5 3.Software Requirement†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 6 4. Analysis Phase 1. Methodologies†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 6 1. Planning†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 6 2. Analysis†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 6 3. Design†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦ 7 4. Implementation†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 7 5. Diagram 1. Flow chart†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ – 15 2. Entity Relationship Diagram (ERD)†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 16 3. Data Flow Diagram (DFD)†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 17 – 19 6. Conclusion †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 20 7. Appendix 1. Interface design†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 21 – 42 INTRODUCTION LaserPro Eye Centre Clinic System is a system where it is an eyes specialist clinic and is a place where the patient gets supervision from doctors about eyes diseases.Laser Pro Eye Centre clinic system is having unstable and lack of capability in managing the clinic. For example, this system cannot store the information of the patients and the diagnosis of the doctors. This is due to they are still using the manual ways in handling their patient records. Therefore, they will need to look for the records and it will be troublesome if the records have been kept for a year. Besides that, there will be a need in calculating the medical fees. It will be not efficient if they are still using the manual way to do the calculation.After that this system also will print the receipt and the report. Therefore, this system is developing to make the management of the clinic more systematically, easier and smooth. This clinic will do some charity, like didn’t count the consultation fee for all the patients, the poor people also afford to pay the medical fee. Because some patient not affordable to pay the expensive medical fees, they will choose don’t want go for treatment, maybe will cause the disease become serious.This system is a system were using the first come first serve method, so it will not provided appointment for the patients to book the appointment, because this is not fair for those walk in patients if they come early in the morning but because of the appointment patients, they have to wait until doctor finished the appointment patients first only diagnose them. In this system, I will include some modules. These modules are login, searching for the staff information, product information, and patient information, calculation for medication fee, delete and update module, clear, print receipt PLANNING PHASE Problem StatementThere is a few problem that occur if there is no systematic system for this clinic. It will be taking longer time to look for the records of the patient and medical dispenses. Besides that, it also require larger storage place, not environment friendly since they are using papers in keeping the records and the inactive records which have been put aside must have been lost. Besides that, some of the records are missing due to the large amout of patients record or information. In addition, manual method which required many processes such as finding old details that have been kept for a year is quite troublesome.OBJECTIVE The main purpose is to automate LaserPro Eye Centre clinic management system. The derivative are as follows: †¢ To automate the staff information system. †¢ To automate the product information system. †¢ To automate the patient information system. †¢ To automate sales report and product list. †¢ To automate the calculation of the medical fee. SCOPE User Scope: The target user s of this system are the doctors and nurses of LaserPro Eye Centre Clinic System. With this system,admin are able to : 1. Login into the system using security password. . View, update, add, and search details of staff information. 3. View, update, add, delete, and search details of product information. 4. View, update, add, delete, and search the patient information. 5. View sales report, and stock report according to overall sales, by day. Print out the report. 6. Calculate for the medication fees and print the receipt. With this system, staffs are able to: 1. Login into the system using security password. 2. View, update, add, and search details of staff information, but can’t update particular details. 3.View, update, add, delete, and search details of product information. 4. View, update, add, delete, and search the patient information, but can’t add or update the treatment of the patient. 5. View sales report, and stock report according to overall sales, by day. P rint out the report. 6. Calculate for the medication fees and print the receipt. System scope: The system use in LaserPro Eye Centre and its major function are: 1. Security password is required to allow admin and staffs to login into the system. 2. Store records of staff in database. 3. Store details of product in database. . Store details of patient in database. 5. Can calculate the medication fees and print the receipts for the patient. 6. Searching function which enables the admin and staff to look for patient records. 7. Help function to guide user in using this system. Software Requirement: 1. Microsoft Visual Basic. Net 2008: use to create or build interface of †LaserPro Eye Centre Clinic System†. 2. Microsoft Office Access 2007. 3. Microsoft Office Visio 2007. ANALYSIS PHASE Methodologies The methodology that was used to create the LaserPro Eye Centre is the System Development Life Cycle (SDLC).It comprises of 4 stages which are planning, analysis, design and impl ementation. PLANNING †¢ The system is built for easily search and find needed information of the clinic for the Admin and the staff of the clinic. †¢ The users would want search and find the staff information, patient information, product information in a quick and effective way. And also calculate the medical fee for the patient. †¢ The system is to be built by using the Visual Basic. Net programming language from the Visual Studio. Net software. ANALYSIS The users of the system are people who want to search, add, update, clear and delete the staff information, product information, patient information. †¢ The LaserPro Eye Centre will display the staff information, product information, patient information, calculation for medical fee, and the sales report that the users searched. †¢ Besides, there is a print button to let the user print out the receipt of the medical fee, sales report, product information the users has counted and searched. †¢ The syste m can only be used in LaserPro Eye Centre Clinic. DESIGN In the manager menu and the main menu, the users can select the staff, product, and patient information that they want to search or update. †¢ When the users choose to search the information, the information will be display. †¢ The users can calculate the medical fee using the calculation page. After calculated the medical fee, also can print out the sales report and the stock report. †¢ When the users choose to update the information, the users are allow to add, update, edit and delete the information. †¢ They can exit the system any time they feel like doing so.IMPLEMENTATION †¢ The system is supposed to be delivered by the 14th week and presented on the 15th week. †¢ The system is test before deliver. Flow Chart Login [pic] Forget Password [pic] Manager MenuMain Menu [pic] Staff Information [pic] Product Information [pic] Patient information [pic] Sale Information [pic] Sale Calculation [pic] E ntity Relationship Diagram (ERD) [pic] Data Flow Diagram (DFD) Context Diagram [pic] †¢ Level 1, Process 1 and Process 2 : [pic] †¢ Level 2, Process 1, and Process 2 [pic] †¢ Level 1, Process 3 and Process 4 : [pic] CONCLUSION:After going through all the processes and procedures involved, I have succeeded build the LaserPro Eye Centre Clinic System. With this system, users will no longer have difficulty in searching, editing, adding, calculating and deleting the details that they wanted. Besides that, they can save their time and easy in doing so. This system is created for two users to use which are admin and staff. Other than that, these systems have some feature that can be use and seen by staff so these systems can be avoiding the staff to see other user feature. Besides that, if user have forgotten their password. They can